Here at STARS (Structured Therapeutic Adolescent Residential Services) we serve youth 13-18 years old who have experienced various traumas, losses, and abuse; however, they can show a lot of resilience and live successfully. Education Transformation Centre (ETC) under Dr. Carr's leadership was able to establish rapport with our youth quickly where respect and hope was at the core of their services from the beginning to end.

Dr. Carr certainly has a lot of expertise in serving our population, in addition, the two interns, displayed incredible energy and patience to connect with our residents. Residents expressed that they felt heard, trusted, and respected by the ETC team. On this foundation, ETC was able to help our residents unearth their potential thereby increasing their resolve to be successful and looking at how current behaviors dampen their progress toward reaching current program goals.

What impressed us the most was the ability of ETC staff to provide programing that kept residents engaged at least 90% of the time during a three-hour program, three days a week that was creative, relevant, and inspiring. The first week of the program, we heard staff remarking, "we need to hire them now for next year," later STARS staff were asking the question "how do we get them involved with our youth during the school year" and the final week staff expressing "we gotta have them back next year."

We are grateful for the vast efforts of ETC to get community speakers involved that could reinforce a consistent message that you matter, you deserve respect, and you are to respect others.

Finally, ETC did an excellent job of celebrating our youth by having them decorate their space with positive affirmations, putting on a talent show and a business casual lunch at the Omni Hotel where they learned social etiquette. Honestly, our staff did not do anything terribly wrong, but the residents may have behaved better than we did. They were well prepared by ETC. At these events, residents had a voice to express their personal gratitude towards the STARS staff as well.

We highly recommend ETC's services without any reservations.

I would like to share my experience working with Education Transformation Centre (ETC). First I would like to say, the staff was very supportive of the child. They are very great with making sure the kids get an education. They also go above and beyond, if the student needs more assistance, Dr. Carr will get the student tutors for more one on one.

Education Transformation Centre makes sure the students achieve their goals that will get the student back into the regular school setting and for adulthood. My daughter used to be upset that she had to go through the program. After she got the understanding of the program, she starting accepting the things she had to do was only going to make her become successful in life. ETC will continued to follow the student till graduation.

So, my message to students and parents is ETC is a great program, I highly recommend it. My daughter was struggling in math, ETC made her struggle come to ease. My daughter will be a graduate with her class of 2021.

I was impressed by the encouragement and support that was given to our grandson during the short time that he was enrolled there. He did not complete due to COVID-19. I felt that ETC was a good fit for him at that time because he was struggling in school. The ETC allowed him to work on his academics in a smaller setting as well as work on his behavior modification.

I believe that the ETC will give students who just don’t fit in the mainstream school, a head start on their road to a successful educational experience.

Dr. Carr was always professional, informative and guided us through the enrollment process. She also followed up on his progress after the COVID shutdown. She continued to encourage him to be the best that he could be.

I recommend that if your child is having difficulties in school and need one on one attention, take the time to check out what the Educational Transformation Centre can offer.

Dr. Carr was a steadfast presence in my client's life which I feel helped her to see more positive possibilities for her future. Dr. Carr provided my client with individualized and focused support that she needed during a challenging time in her life. This extra support helped to scaffold my client's sense of what a trustworthy relationship looks and feels like.

I believe that putting in the extra time and effort often help children/students to feel that they really do matter and that their life is meaningful and worthwhile. Being a constant, honest and present adult, helps to create trust in the relationship between adult and child. Young people need to learn what a safe and trusting relationship and I was able to witness Dr. Carr be that person for my client. Dr. Carr's guidance through the positive seeds planted by the Education Transformation Centre, will have lasting effects on my client's life, whether she sees/feels it now or in her future.

All the best Dr. Carr and I hope to work with you again very soon. I love what you are doing!